MEET THE FUTURE

Manpower Professional, member of ManpowerGroup, intensively attracts, assesses and delivers in-demand professionals (interim, permanent and project solutions) and executives for mission-critical workforce opportunities in the fields of Information, Technology and Communications, Finance & Accounting, Engineering, Sales & Marketing.

On behalf of our client,

A Multinational Group in Telecommunications’ Industry

We’re looking for a

Service Desk Agent (for Business Automation Department)

Employment place: Athens, Greece

Employment type: Permanent

Qualifications & Experience

·         IT Bachelor’s degree (AEI & ATEI)

·         2 - 3 years’ work experience in Business Automation

·         Prior experience supporting customers in use of application software.

·         Demonstrated ability to learn customer support processes and techniques.

·         Proficiency in using support software tools.

·         Strong understanding of Microsoft Active Directory & User Management & Desktop Support

·         Experience in call center tracking tools

Optional

·         Recent certifications from Microsoft, Citrix

·         Experience in Citrix Xenapp and 6.5/7.5 and Xendesktop 5.6/7.1 and Citrix Provisioning and Master Creation Services.

·         Creating, managing, and deploying Active Directory Group Policy Objects (GPOs) and associated custom GPO templates for the virtual environment

Competences/Skills

·         Strong analytical and problem-solving skills

·         Customer service orientation

·         English : Proficiency Level

 For applying, please visit the link below and follow the instructions

                                                                                                                                               https://www.directch.com/BAservicedeskGR