Real world SaaS application

Απ: Real world SaaS application

Dimitris Papadimitriou — Tue, 21 Nov 2006 04:49:09 GMT

I already did. They are offering CRM SaaS and somewhere they are saying that they are not hosting the CRM themselves, but they are using some other host. Meaning that, if I'm looking for a CRM solution for my company, I will trust them by giving them my corporate data, and they trust some other guy to host them! And what if that other guy is outsourcing his backup operations to somewhere else!
I'm not against SaaS, I'm just curious how this particular model would work!

Απ: Real world SaaS application

a.soursos — Tue, 21 Nov 2006 18:46:43 GMT

I agree that on a line of business (LOB) solution, e.g. for financial institutions & insurance companies, where data sensitivity is a major issue, this kind of model will probably not be adopted.
I think that the answer to Mr Papadimitriou is the low cost that Saas provide. Saas points to the "long tail", so clients that are on a tight budget will have really affordable services that match their needs, but on the other hand the client will have to trade off the sensitivity of company's data. Consider also that at the cost of an "on-premise" software the customer can buy a number of services based on the SaaS model, without the additional cost of hardware & its maintenance.

Απ: Real world SaaS application

a.soursos — Tue, 21 Nov 2006 18:49:29 GMT

I think that this presentation of Mr. Contoso is very helpful to understand basic principles of Saas.
http://teched.internetbroadcast.net/ARC/ARC219_files/Default.htm

Απ: Real world SaaS application

a.soursos — Tue, 21 Nov 2006 18:59:40 GMT

Just a correction for my previous post: The presentation is Mr Gianpaolo Carraro's, "Contoso" is the example that uses.