Microsoft Hellas - Developer Premier Field Engineer

pamal — Sun, 26 Feb 2012 17:29:00 GMT

Microsoft, as an innovator of technologies, products and solutions, touches the lives of people all over the world and helps to realise the potential of individuals and communities alike. This is a very human business and one that encourages self-expression, opinion and input from each and every one of our employees. Microsoft Greece is seeking to hire a:

Premier Field Engineer – Developer

Role Purpose

Among the key responsibilities is to provide Onsite Support Services and Incident Prevention Services to Microsoft Premier Customers in Greece and the greater EMEA region. The Premier Field Engineer builds successful relationships with the customer through the delivery of a high-quality technical engagement in a specific technology area.

Responsibilities

§ Delivers proactive onsite support and knowledge transfer to the customers

§ Drives on preventing incidents during the customer visits

§ Achieves high levels of customer satisfaction

§ Collaborates with Microsoft teams to deliver a high quality service

§ Works with Microsoft support engineers using knowledge of the customer’s environment to accelerate problem resolution

§ Manages customer expectations and delivers a service in line with contractual obligations

§ Develops and delivers new services to exceed customer expectations

§ Delivers technical workshops, presentations and documents

Requirements

§ University degree in Computer Science, an MBA would be an asset

§ 5-7 years of relevant experience in a Multinational or Consulting company

§ Solid technical knowledge of Microsoft Development Technologies such as:

• .NET Framework (2.0 – 4.0, languages: C# and/or VB.NET)

• Desktop technologies (WinForms, WPF)

• Web technologies (ASP.NET Web Forms, MVC, WCF Web Services, Silverlight)

• ADO.NET, Entity Framework

• Visual Studio 2010

• Team Foundation Server 2008 and/or 2010

• Other – XML, LINQ.

§ At least two of the following disciplines are required: Sharepoint, SQL, IIS, OS Internals

§ Strong interpersonal & troubleshooting skills, customer oriented

§ Analytical and strategic problem-solving capabilities

§ Excellent presentation and communication skills

§ Fluency in both Greek and English Language

https://careers.microsoft.com/jobdetails.aspx?ss&pg=0&so&rw=1&jid=75110&jlang=ENhttps://careers.microsoft.com/jobdetails.aspx?ss&pg=0&so&rw=1&jid=75110&jlang=EN

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Microsoft Hellas - Developer Premier Field Engineer