MEET THE FUTURE
Manpower Professional, member of ManpowerGroup, intensively attracts, assesses and delivers in-demand professionals (interim, permanent and project solutions) and executives for mission-critical workforce opportunities in the fields of Information, Technology and Communications, Finance & Accounting, Engineering, Sales & Marketing.
On behalf of our client,
A Multinational Group in Telecommunications’ Industry
We’re looking for a
Service Desk Agent (for Business Automation Department)
Employment place: Athens, Greece
Employment type: Permanent
Qualifications & Experience
· IT Bachelor’s degree (AEI & ATEI)
· 2 - 3 years’ work experience in Business Automation
· Prior experience supporting customers in use of application software.
· Demonstrated ability to learn customer support processes and techniques.
· Proficiency in using support software tools.
· Strong understanding of Microsoft Active Directory & User Management & Desktop Support
· Experience in call center tracking tools
Optional
· Recent certifications from Microsoft, Citrix
· Experience in Citrix Xenapp and 6.5/7.5 and Xendesktop 5.6/7.1 and Citrix Provisioning and Master Creation Services.
· Creating, managing, and deploying Active Directory Group Policy Objects (GPOs) and associated custom GPO templates for the virtual environment
Competences/Skills
· Strong analytical and problem-solving skills
· Customer service orientation
· English : Proficiency Level
For applying, please visit the link below and follow the instructions
https://www.directch.com/BAservicedeskGR